Gravitec Labs respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website (https://graviteclabs.com), engage with our services, or communicate with us.
By using our website and services, and registering with us, you are aware of and agree to submit data.
1. Information We Collect
We may collect the following types of information:
a) Personal Information
- Name, email address, phone number, postal address
- Payment details (processed securely through payment gateways)
- Account credentials (if you create an account with us)
b) Non-Personal Information
- Browser type, device information, operating system
- IP address, location (approximate), and usage statistics
- Cookies and tracking data for analytics and site performance
2. How We Use Your Information
We use the collected information for purposes including:
- To provide, manage, and deliver our services
- To process transactions and issue invoices/receipts
- To send service updates, reminders, and support communications
- To improve website functionality, security, and user experience
- To inform you about promotions, offers, or new services (only with consent)
- To comply with legal and regulatory obligations
3. Sharing of Information
We do not sell, rent, or trade your personal information to third parties.
We may share your information only in the following cases:
- With trusted third-party service providers (e.g., payment processors, hosting providers, analytics tools) who support our operations under confidentiality agreements
- When required by law, government authorities, or to respond to legal processes
- To protect the rights, property, or safety of Gravitec Labs, our users, or the public
4. Data Retention
- We retain personal data only as long as necessary to fulfill the purposes outlined in this Policy or as required by law.
- If you close your account or request deletion, we will delete or anonymize your information, except where retention is required by legal or financial compliance.
5. Cookies & Tracking
- Our website uses cookies and similar technologies to enhance user experience, analyze site traffic, and personalize content.
- You may control cookies through your browser settings. However, disabling cookies may affect site functionality.
6. Data Security
- We implement industry-standard technical and organizational measures to protect your data against unauthorized access, loss, misuse, or alteration.
- However, no method of online transmission or storage is 100% secure; we cannot guarantee absolute security.
7. Your Rights
Depending on applicable laws, you may have the following rights:
- To access, correct, update, or delete your personal data
- To withdraw consent for marketing communications at any time
- To request a copy of the information we hold about you
- To restrict or object to certain processing of your data
For any such requests, please contact us at info@graviteclabs.com.
8. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices, policies, or content of such third-party sites. We encourage you to review their policies before sharing personal data.
9. Children’s Privacy
Our services are not directed toward children under 18 years of age. We do not knowingly collect personal information from minors. If we learn that we have collected personal data from a child without parental consent, we will promptly delete it.
10. International Users
If you are accessing our services from outside India, please note that your information may be transferred, stored, and processed in India. By using our website, you consent to such transfers in compliance with applicable data protection laws.
11. Updates to this Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Effective Date.” You are encouraged to review this Policy periodically.